We're a small operation in California. One person reads this inbox, and you'll usually hear back the same day.
**Email:** hello@thecryptcrawler.com **Response time:** within one business day, usually much less. **Phone:** [OPTIONAL — a free Google Voice number is worth 10 minutes; Merchant Center's review grades contactability.]
**Mailing address** The Crypt Crawler [STREET ADDRESS] [CITY, CA ZIP]
**What to include** so we can help on the first reply: your order number, and a photo if something arrived wrong.
**Common questions** - *Where's my order?* — Pre-orders ship by [SHIP DATE]; you'll get a tracking email the moment it leaves. See our Shipping Policy. - *Does it work outdoors?* — Under cover, yes. It isn't weather-sealed, so keep it off open lawn in rain. - *What batteries?* — 3 × AA, not included. - *Can I return it?* — 30 days, we pay return shipping. See our Refund Policy.