We're a small operation in California. One person reads this inbox, and you'll usually hear back the same day.
Email: hello@thecryptcrawler.com
Response time: within one business day, usually much less.
What to include so we can help on the first reply: your order number, and a photo if something arrived wrong.
Common questions
Where's my order?
We ship within 30 days of your order, and you'll get a tracking email the moment yours leaves. See our Shipping Policy.
Does it work outdoors?
Under cover, yes — a porch, a doorway, an overhang. It isn't weather-sealed, so keep it off open lawn in the rain.
What batteries does it take?
3 × AA, not included.
Can I return it?
No. All sales are final. Damaged or dead on arrival is still covered — email us a photo within 48 hours of delivery. See our Refund & Returns Policy.